1. Introduction
2. Business Evolution of Mobile Services
3. Focus Topic 1 – The Tune2Radio Service
4. Service Management
5. Standardization Related to Service Management 85
Margareta Bj ¨orksten, P´eter Dornbach, Frederick Hirsch, Valtteri
Niemi, Pertti Pielismaa, Peeter Pruuden and Vilho R¨ais¨anen
6. Requirements and Characteristics of IP Services
7. Service Modelling
8. Focus Topic 2 – Service Control
9. Trends For The Future
10. Summary