1-Common terms and concepts used in outsourcing
2-Outsourcing the IT function
3-Measuring and understanding IT outsouring risks
4-The challenge of understanding risks when outsourcing the IT funtion
5-Risks interaction in IT outsourcing
6-Risks characteristics and behaviour in an ITO exercise
7-Mitigating risks in an ITO environment
8-A case study -ITO risks
1-Common terms and concepts used in outsourcing
2-Outsourcing the IT function
3-Measuring and understanding IT outsouring risks
4-The challenge of understanding risks when outsourcing the IT funtion
5-Risks interaction in IT outsourcing
6-Risks characteristics and behaviour in an ITO exercise
7-Mitigating risks in an ITO environment
8-A case study -ITO risks